SHIPPING POLICY

SHIPPING INFORMATION

      • Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.
      • All orders are shipped directly from our GR warehouse within 24-48 hours of the order being placed.
      • The estimated shipping time begins from the day your order is despatched.
      • We ship worldwide. Below you will find the details of the costs and shipping types corresponding to each country.
      • For all shipments to Greece & Cyprus, the courier company responsible for the delivery and transport of all our orders is ACS Courier.
      • For international orders, the courier company responsible for the delivery and transport of all our orders and DHL.
      • We currently do not provide free returns labels, you will be responsible for the return postage on your return/s. Returned items remain your responsibility until they arrive back at our facility. Please ensure that you obtain proof from the courier, in case you need to contact us or in the even that you return is lost in transit.

 

GREECE:

Free Shipping for all orders over 60€
Purchases less than 60€ - from 4€
Delivery term:
  • Express: Once the order is prepared, the shipping time is 1 - 3 business days.

CYPRUS:

Free Shipping for all orders over 150€
Purchases less than 150€ - from 16€
Delivery term:

  • Express: Once the order is prepared, the shipping time is 2 - 4 business days.

EUROPE:

Purchases over 150€ - FREE SHIPPING
Purchases less than 150€ - from 16€
Delivery term:
  • Express: Once the order is prepared, the shipping time is 1 - 3 business days. 

USA:

Purchases over 200€ - FREE SHIPPING
Purchases less than 200€ - from 22€
Delivery term:

  • Express: Once the order is prepared, the shipping time is 5 - 8 business days.

REST OF EUROPE:

Purchases over 200€ - FREE SHIPPING
Purchases less than 200€ - from 22€
Delivery term:

  • Express: Once the order is prepared, the shipping time is 7 - 10 business days.

 

For returns & exchanges, please contact our customer support at hello@numenjewels.com

The costs for returns / exchanges will be charged by the customer.

 

CUSTOMS FEES

We are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs.